Corporate Social Responsibility


As a company that operates on a global platform, Stepforward has the ability to make positive impacts in local communities around the world. In holding ourselves to the highest standards of social and environmental responsibility, we are committed to conducting business based on honesty, respect, accountability and professional behavior. Working with partners who uphold these standards allows us to create positive impact as we grow while operating in accordance with all applicable laws, rules and regulations of the jurisdictions in which we do business.


The following Code of Conduct acts as a guideline in order to adhere to our social and environmental commitments.


Labor and Human Rights


Wages and Benefits

Workers should be paid at least the minimum wage required by applicable laws and regulations. In accordance with local laws, workers should be compensated for any overtime hours. Deductions from wages should not be used as a disciplinary measure. Workers should not be required to pay any fees to secure employment.


Working Hours

Workweeks should not exceed the maximum set by local law. If an individual is brought on as a contract employee, stipulations in the hiring contract must indicate how many hours the contractor will work each week in accordance with local laws and regulations.



Employees will not be discriminated against based on race, color, age, gender, sexual orientation, ethnicity, disability, religion, political affiliation, union membership, national origin, or marital status in hiring and employment practices.


Humane Treatment

Workers should not be subject to harsh or inhumane treatment, including sexual harassment, sexual abuse, corporal punishment, mental coercion, physical coercion, or verbal abuse.


Child Labor

Child labor is not to be used in any stage of manufacturing. The term “child” refers to any person employed under the age of 15 (or 14 where the law of the country permits). Hazardous work should not be performed by workers under the age of 18.


Involuntary Labor

Forced, bonded, indentured, or prison labor, slavery or trafficking of persons should not be used in the workplace. All work must be voluntary and workers should be free to leave work or terminate their employment with reasonable notice. Workers must not be required to surrender any government-issued identification, passports, or work permits as a condition of employment.


Freedom of Association

The rights of workers to associate freely, form and join workers organizations of their own choosing, seek representation, bargain collectively, and engage in peaceful assembly as permitted by and in accordance with applicable laws and regulations, should be respected.


Health and Safety


Occupational Safety

Appropriate controls, safe work procedures, preventative maintenance, and protective measures should be used in the workplace to mitigate health and safety risks. Workers should have the right to raise safety concerns without fear of reprisal.


Health and Safety Communication

Workers should be provided with appropriate workplace health and safety training in their primary language. Health and safety related information should be clearly posted in the facility.




Environmental Permits and Reporting

Environmental permits and registrations should be maintained and kept current, as required by law, by our suppliers. Stepforward must review these permits and registrations with our suppliers.


Hazardous Substances

Suppliers should comply with applicable laws and regulations prohibiting or restricting specific hazardous substances. To ensure safe handling, movement, storage, recycling, reuse, and disposal, suppliers should identify and manage substances that pose a hazard if released to the environment and comply with applicable labeling laws and regulations for recycling and disposal.


Wastewater and Solid Waste Emissions

Wastewater and solid waste generated from operations, industrial processes, and sanitation facilities should be monitored, controlled, and treated as required by applicable laws and regulations before discharge or disposal.


Air Emissions

Air emissions of volatile organic chemicals, aerosols, corrosives, particulates, ozone depleting chemicals, and combustion by-products generated from operations should be characterized, monitored, controlled, and treated as required by applicable laws and regulations before discharge.